Privacy policy

Privacy Policy

Last Updated: May 10, 2026

Welcome to www.savebrights.in ("Website"), owned and operated by Web Explosion IT Pvt Ltd ("Company", "we", "our", or "us").

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard information when you visit our website, place orders, or interact with our services.

By accessing or using www.savebrights.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information voluntarily provided by customers, including:

- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Payment-related information
- Customer support communications

B. Order Information

When you place an order, we may collect:

- Product details purchased
- Transaction information
- Payment status
- Delivery information
- Return and refund information

C. Technical Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Date and time of visits

  • Pages viewed

  • Referring website information

D. Cookies and Similar Technologies

We may use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance user experience.

Users may disable cookies through browser settings; however, certain website features may not function properly.

2. How We Use Your Information

We may use collected information for the following purposes:

  • Processing and fulfilling orders

  • Verifying customer identity

  • Managing payments and transactions

  • Providing customer support

  • Delivering products

  • Sending order confirmations and updates

  • Processing returns and refunds

  • Improving website performance and user experience

  • Detecting fraud and unauthorized activities

  • Complying with legal obligations

  • Sending promotional communications where permitted by law

3. Payment Information

We do not store complete debit card, credit card, banking credentials, or payment instrument details on our servers.

Payments are processed through authorized third-party payment gateways that maintain their own security and privacy standards.

Customers should review the privacy policies of payment service providers before completing transactions.

4. Sharing of Information

We may share customer information only when necessary for legitimate business purposes, including:

Logistics and Delivery Partners

To fulfill and deliver orders, customer information may be shared with authorized shipping and logistics partners, including delivery personnel.

Payment Service Providers

Payment information necessary to process transactions may be shared with authorized payment processors.

Legal Requirements

We may disclose information if required by:

  • Applicable laws

  • Court orders

  • Government authorities

  • Regulatory agencies

  • Law enforcement authorities

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the transaction.

We do not sell customer personal information to third parties.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect customer information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

While we strive to protect personal information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide services

  • Resolve disputes

  • Maintain business records

  • Comply with legal and regulatory requirements

Information that is no longer required may be securely deleted or anonymized.

7. Customer Rights

Subject to applicable law, customers may have the right to:

  • Access personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Object to certain processing activities

Requests may be submitted using the contact details provided below.

8. Marketing Communications

We may send promotional emails, SMS messages, WhatsApp messages, or other communications regarding products, offers, and services.

Customers may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

Transactional communications relating to orders, payments, deliveries, and customer service may continue even after opting out of marketing messages.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of those websites independently.

10. Children's Privacy

Our services are intended for individuals who are legally capable of entering into binding contracts under applicable law.

We do not knowingly collect personal information from children without appropriate authorization.

11. Compliance with Indian Laws

This Privacy Policy is governed by applicable laws of India, including:

  • Information Technology Act, 2000

  • Information Technology Rules, as applicable

  • Consumer Protection Act, 2019

  • Consumer Protection (E-Commerce) Rules, 2020

  • Digital Personal Data Protection Act, 2023 (to the extent applicable)

12. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on www.savebrights.in. Customers are encouraged to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Web Explosion IT Pvt Ltd

By using www.savebrights.in, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.