Shipping policy
SHIPPING & DELIVERY POLICY
Last Updated: May 10, 2026
Welcome to www.savebrights.in. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered to customers across India.
Order Processing
Orders are typically processed within 1 to 3 business days after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
In certain situations, order processing may take longer due to inventory verification, high order volumes, or unforeseen circumstances.
Shipping Coverage
We currently deliver to most serviceable locations across India.
Delivery availability depends on the serviceability of our logistics partners. We reserve the right to decline delivery to locations that are not serviceable.
Delivery Timelines
Estimated delivery times are as follows:
Metro Cities - 3 to 7 business days
Tier 2 and Tier 3 Cities - 5 to 10 business days
Remote Areas - 7 to 15 business days
Delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, public holidays, transportation disruptions, courier delays, or other unforeseen events.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Free shipping promotions may be offered from time to time on selected products or orders.
Order Tracking
Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp, or other communication channels.
Tracking updates are provided by logistics partners and may occasionally be delayed.
Delivery Attempts
Delivery partners may make multiple delivery attempts.
If delivery cannot be completed due to an incorrect address, customer unavailability, or failure to respond to courier communications, the shipment may be returned.
Additional shipping charges may apply for re-dispatch requests.
Cash on Delivery (COD)
Cash on Delivery may be available for eligible products and locations.
Customers selecting COD must make full payment at the time of delivery.
We reserve the right to restrict or disable COD services for certain products, locations, or customers.
Damaged or Tampered Packages
Customers are advised to inspect packages upon delivery.
If a package appears damaged, opened, or tampered with, customers should refuse delivery where possible or contact customer support immediately with photographs and order details.
Claims relating to damaged shipments should be reported within 48 hours of delivery.
Delayed Deliveries
While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control.
Such delays do not automatically entitle customers to compensation, refunds, or cancellation unless otherwise required by applicable law.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided during checkout.
Contact Us
Website - www.savebrights.in
Email - support@savebright.in
Customer Support - +91 22268 26327
Address - India
Policy Updates
We reserve the right to modify this Shipping & Delivery Policy at any time without prior notice. Updated versions will be published on www.savebrights.in and become effective immediately upon posting.
By placing an order on www.savebrights.in, you acknowledge and agree to this Shipping & Delivery Policy.